John S. Tamang – Retail Operations Professor Practical Retail Operations Consulting for SME/MSME Retail Owners in India
If you are a retail business owner struggling with inventory pile-up, dead stock, cash flow stress, staff non-performance, and daily firefighting, the issue is not sales alone—it is retail operations control.
With 25+ years of real, hands-on experience across large-format and multi-category retail brands, I work 4. Retail SOPs, Process Standardization & Operations Control with Indian SME/MSME retailers to fix execution gaps, systemize retail businesses, and restore profitability. My consulting and coaching practice, established in June 2023, is built on proven turnaround and scale experience—not theory.
Retail Inventory Management & Cash Flow ImprovementMost retail inventory management problems begin with poor tracking and over-buying. Excess stock blocks capital and creates cash flow pressure.
Step-by-Step Framework for Dead Stock Reduction Step 1: Inventory Ageing AnalysisClassify stock into:
Fast Moving
Slow Moving
Non-Moving (90+ days)
Dead Stock (180+ days)
Step 2: Action PlanLiquidation calendar for slow SKUs
Bundle offers
Vendor return negotiation
Weekly sell-through tracking
Step 3: Cash Flow DashboardTrack weekly:
Stock Turn
GMROI
Inventory Ageing %
Category-wise contribution
Retail cash flow improvement starts when inventory starts moving faster—not when you push more purchases.
Retail Staff Performance – JD–KRA–KPI & Accountability SystemsStaff non-performance is usually a system problem, not a people problem. Most stores lack clarity.
JD KRA KPI for Retail Staff – Execution Model Job Description (JD)Customer engagement
Billing accuracy
Stock handling discipline
Key Result Areas (KRA)Sales target achievement
Conversion improvement
Add-on selling
Key Performance Indicators (KPI)Daily sales per staff
Conversion %
Average bill value
Units per bill
Retail staff accountability systems improve only when daily retail KPIs are visible and reviewed consistently.
Retail Sales Growth, Conversion Improvement & Daily KPIsFootfall without conversion means opportunity leakage.
Daily Retail KPIs ChecklistFootfall count
Conversion %
Average Bill Value
Sales per Sq. Ft.
Staff productivity
Conversion improvement in retail stores comes from:
Structured greeting protocol
Needs-based selling
Add-on checklist
Daily performance review
Retail sales growth becomes predictable when daily tracking becomes non-negotiable.
Retail SOPs, Process Standardization & Operations ControlIf your business depends entirely on you, it is not systemized.
Lack of SOPs causes:
Shrinkage
Customer inconsistency
Reporting gaps
Constant firefighting
Retail SOP Checklist Inventory SOPGRN process
Weekly stock audit
Shrinkage monitoring
Sales SOPCustomer handling steps
Billing & discount approval process
Returns & exchange control
Reporting SOPDaily sales summary
Weekly stock ageing
Monthly profitability review
Retail operations control ensures clarity, discipline, and scalability.
Retail Operations Consulting & Coaching for SME/MSME Retail Owners in IndiaI work Pan India with:
Electronics retailers
Apparel stores
Furniture showrooms
Lifestyle & specialty retailers
Focus Areas:
✔ Retail inventory management problems
✔ Dead stock reduction
✔ Retail cash flow improvement
✔ Retail staff accountability systems
✔ JD–KRA–KPI structuring
✔ Retail SOP implementation
✔ Systemizing retail business
This is execution-focused retail transformation built on 25+ years of large-format retail leadership.
Pan India Consulting
John S. Tamang – Retail Operations Professor
Tower A3, Orion – Flat No. 205, Runwal MyCity, Dombivli East, Maharashtra, India
Website: johnstamang.com
Google Profile: John S. Tamang
8828200616
Take Action
If you are facing inventory pile-up, staff confusion, cash flow stress, or lack of retail operations control:
Download the Retail Audit Checklist
Book a Retail Operations Audit Call
Stop firefighting.
Start systemizing.
Build a retail business that runs on systems—not dependency.